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Showing posts with label Phantom CEO. Show all posts
Showing posts with label Phantom CEO. Show all posts

Opportunity Recognition: It’s All About Networks

Saturday, December 18, 2010

In my last post, Entrepreneurship Debunked, I started an inquiry into distinguishing the reality of being an entrepreneur and some of the bullshit that you get fed, e.g., books about how to start a company. I promised to develop my conjecture that entrepreneurship comes down to two things: opportunity recognition and opportunity exploitation. I’m sure you can tell what I’m going to talk about in this post given its title ; I’ll be dissecting the phrase opportunity recognition into separate parts because it is important to understand what an opportunity really is versus how to go about creating them. I’ll share some insights on best practices that I have found and  how I come up with ideas, and then I’ll leave you with some thoughts about what to do with the idea once you’ve come up with it.

So what’s an opportunity?

Of all the definitions that The Google gave me, I think the best definition of opportunity is a “possibility due to a favorable combination of circumstances”. Steven Johnson, in his TED speech, states that an idea in the brain is not some single flash of genius or a ‘eureka’ moment like everything tends to think. Rather, he  states that an idea is a network. When you look at how the brain (a super-network of neurons) actually works, an idea, Johnson says, “is a new network of neurons firing in sequence with each other inside your brain; it’s a new configuration that has never formed before.” So there you have it. It all boils down to a network of microscopic brain cells firing in a way that they’ve never fired before.  To incorporate the concept of an opportunity into this, the “favorable” part of the definition is a function of the quality of neurons that you already have. See, you aren’t coming up with new information per se but rather a reconfiguration of information that already exists. Therefore, the quality of the opportunity that emerges  from an idea is simply a function of the information that you have rolling around in your brain.

How to recognize opportunities:

Well… it’s not about recognizing them but more about tinkering with the inputs so that the reconfiguration generates the most value. Therefore, opportunity recognition is a bit of a misnomer—we should be calling it Opportunity Generation. Most innovations came about by accident or slow discovery (generation) before the new neuron network solidified in the brain (the moment of recognition). So, given that ideas are new networks of neurons, how do you go about getting your brain into an environment where these new networks are more likely to start forming? Good thing you asked. Mr. Johnson goes on to say that the external networks (our social circles) actually mimic the internal networks of the brain. That’s why networking is so crucial: it influences your life and how your brain conducts your actions and, thus, the trajectory of your life. Does it make sense now why I wrote about building a network?

Methods of opportunity generation:

In a previous paragraph, I mentioned getting your brain into an environment where it can start generating new neural networks, so here’s a list of methods that either I personally employ or know someone who does:

·       Get friends/colleagues together to bullshit over coffee or beer – Model the same thing that the brain does: get the components of a network together and start firing out ideas to see what new configurations seem interesting. Getting together in an informal setting is best because that’s when the psyche relaxes and lets the neural networks become flexible. If you call it a “brainstorming” session, the brain tries to force things to happen, which, in fact, limits its creative ability. Stimulants like beer or coffee help too – at least that’s been my experience.

·       Think about what annoys you – Have you ever been going about your daily life and, after handling the same annoyance, wondered, “Why hasn’t someone figured this out?” Rather than getting frustrated, think about what the solution might be and then how exactly you could make a company to deliver that solution for a profit.

·       Ask how and why – Did you have anything go surprisingly well or surprisingly bad? Take a second when that happens to deconstruct the factors that had a hand in contributing to the outcome. Think about how the outcome might have been different if you took out some of the factors or simply rearranged the sequence.

·       Be a pirate – Whenever you hear an argument or someone who takes a particular position on a subject, take the opposite view. Pirates (the Johnny Depp kind, not the Somali kind), were sailors who were as smart as the navy guys but didn’t like being told what to do. They took the opposite view and acted on it. Now, I’m not giving you a green light to go pillage and plunder, but I am telling you to act a little bit on your devious curiosity and see what you come up with. For help with first steps on that, go to my article on Throwing an Industry Under the Bus.

·       Get informed – Reading shitloads helps out a lot too. The more information that you have about what’s going on in the world, the more opportunities you’ll see. In fact, I recommend intentionally overwhelming the brain with information from time to time. The brain, in its natural desire to label and organize the informational bombardment, will rely on your subconscious, thus giving it the potential for “accidentally” generating brand new neural networks.

·       Transpose business models that work in industry onto another – A friend of mine takes the Inc. 500 list and ports a business idea from one company on the list into the industry of another company on the same list. A good example of that is Better Place. They are taking the cell phone network business models that Verizon and T-Mobile use and are applying it to the transportation industry to get more consumers to switch from gasoline cars to electric cars. Click here: “Shai Agassi Charlie Rose Interview” to get a better understanding of what I’m talking about.

Getting out what you put in:

Hopefully, you’ve been able to gather that the quality of your ideas is a function of the quality of your network. If you tend to rely on your personal network to help you generate new ideas, then it’s important to take a look at the quality of people you hang out with. You are the average of the five people who take up most of your time. If your friends and colleagues aren’t very well-informed and don’t care to think carefully about solving big problems, then don’t expect to come up with ideas that the general population will care about. Same thing with information that you get through social media and other information sources: if the information bytes that you get a dozen times a day are Facebook and Twitter updates from friends who only care about the newest video game or want to tell the world what they are having for lunch, don’t expect to come up with ideas that are much different. As an aside, I use social media not to broadcast my meal plans but to capture and aggregate important information from solid thinkers and problem solvers (Harvard Business Review, Venture Capital Blogs, Tech Blogs, etc).

Closing thoughts:

This is what we’ve covered:
  •  Ideas/opportunities are networks of neurons that have never been configured in the brain before. 
  • You can’t generate new ideas on your own. 
  • You need a network to do it. This can either be from your friends and colleagues or the information sources that you receive digitally (I recommend combining both).
  • Quality of idea has to do with the quality of the input that you have. Average of top 5 people that you hang out with. So if you hang out with really stupid people, you aren’t going to get ideas that have much value outside of the people talking about it. Example: ideas that you and your friends come up with when you are high (Cheetos + peanut butter) sound good to you guys but not to many other people.
  • Encode your thoughts as you go through the idea generation process. If you want more information on how to do this, comment below and I can write a post about how I develop ideas and document them while I am in progress.

An intro into what’s next:

So to bring it all together and to help you understand how everything I talked about is connected with my next post on opportunity exploitation, I will leave you with this to chew on: A new neural network is formed (idea), which causes you to take actions (your public expression of your new neural configuration); people react to those actions and either find it valuable or not and may be willing to pay money for that. How you go about structuring your actions so that you can get the best possible information back from your audience/market is another topic entirely – one which we’ll cover next time.

Phantom out.

Sources:
Steven Johnson TED talk: Click Here
Shai Agassi interview: Click Here
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Phantom CEO - Entrepreneurship Debunked

Friday, December 3, 2010

Entrepreneurship Debunked: You’re All Wrong

There’s so much shit floating around the inter webs about the “mystery” of entrepreneurship and specifically the entrepreneur. It’s the only thing that makes me angrier than working with bureaucrats. Some of the articles that I’ve read tend to lionize entrepreneurs as rock stars and treat them like they are some rare animal species that contains some “secret” that mere mortals weren’t born with. Because we live in a “now” society, we want the latest book that’s cracked the secret code of being an entrepreneur. 

The general thought process around entrepreneurship tends to be the following:

1.     Read article about some sexy Web 2.0/iPhone app company exploding with 300% growth and a founder who gave him/herself the title of “CEO”. By the way, it’s not hard to get 300% growth; all you need to do is move from 1 customer to 4 customers.

2.     Create some (largely untrue) story about how self-titled CEO is now an overnight millionaire because he/she got interviewed in an article. As an aside, I was lucky enough to get my launch announcement on the local news. I am not a millionaire (yet), and I received absolutely no new business for four days after the TV spot aired.

3.     Get sad about current state of life. Wonder what the difference between start up CEOs and normal people  is. I once heard a joke that the only difference between being unemployed and being an entrepreneur is that entrepreneurs print up business cards that say “CEO” on them.

4.     Go to _________ (insert name of book retailer here). Buy latest get-rich-quick book and support the monopolized publishing industry and jackass authors who know how to write books but don’t have any real company-building experience.

5.     Read book, get signed up in latest wealth creation fad: Robert Kyosaki, summer security sales, multi-level Marketing, flipping houses (my personal favorite).

6.     Use buzzwords and poorly referenced Ayn Rand quotes excessively, charge $5000 wardrobe (mainly consisting of True Religion jeans and bedazzled Ed Hardy t-shirts) to credit card to demonstrate the success “you’re about to have.”

7.     Fail.

8.     Blame the economy.

9.     Repeat.

The point of all that is that there is a large disconnect between the perceptions about entrepreneurs and the realities of being an entrepreneur. So let me start with shedding some light on three common misconceptions:

1.     The majority of entrepreneurs are NOT overnight millionaires. We have to work years at sub-market wages (read: for free) trying to develop the product, validate market assumption, mitigate against risks and then actually sell the stuff.

2.     Entrepreneurs rarely succeed in their first venture. As an entrepreneur, you are making decisions in the most imperfect conditions. Consequently, you make a lot of mistakes to gather valuable information. With limited resources to waste, a lot of new ventures fail before they even get cash-flow positive. There’s a reason that seven out of ten startups fail.

3.     Starting a company is not sexy. Remember the joke from earlier in the post? It’s true. If you quit your job, you are essentially unemployed until you can sell something. There’s a lot of work, you have to live on a Spartan budget and plow as much money as you can into your product to get it ready to ship, you’ll have zero social life, and there’s a lot more that no one tells you about. All this for no guarantee that your company anything in its, statistically speaking, short life.

Sounds very different from the stuff that the New York Times bestsellers spoon-feed you, huh? That’s because reality doesn’t sell, but a nine-step bullshit process that doesn’t require any real work, and is sugar-coated in a brightly covered book-cover, (The Secret, anyone?).

Having been through the process of launching eight startups (all still running and profitable) and reading a lot of academic research around entrepreneurship, I have distilled that entrepreneurship comes down to two things (my two cents): opportunity recognition and opportunity exploitation.

I will develop these two topics in later posts, but the important thing to remember is that entrepreneurs are people who start things, nothing else. Continuation of that initial push is another topic entirely, but it does require some management acumen – a skill not inherent in all people who start companies. It’s the difference between starting this blog post and not being able to finish it. Both require different, but sometimes overlapping, skills sets.

Stay tuned. Opportunity recognition is next.

Phantom out.

READ MORE - Phantom CEO - Entrepreneurship Debunked

The Phantom CEO: Building a Network

Tuesday, October 26, 2010


The more I do, the more that I realize how much my network has contributed to any accomplishment worth mentioning.

Building a network is not networking. It is not creating a rolodex of transactional relationships. You know you’ve built a network worth having when there are about fifty people whom you engage in life with.  It’s having people you love (and who hopefully love you) to stay in constant contact with in order to provide the best of yourself to further their aspirations.
Let me repeat that: You provide your network the best of yourself to further their aspirations.

Building a network like this requires two simple things: first, a ration of 10:1; second, NOT being an asshole.

The ratio of 10:1 indicates that you do something for someone ten times for every single thing you ask of them. Why ten? Because by the time you hit four or five you stop counting – and thus stop being subconsciously transactional – and start being a genuine and arguably better human being.

The key is to build a network BEFORE you need it. That’s what having a network MEANS.
But what does “having a network” look like? Great question. To me, I know that I have added someone new to my network when they start asking me for help. This is key because I know that our relationship has developed enough that they feel comfortable asking for my help. I know that they trust me enough to follow through on what I say I’m going to do. I also make sure to follow through on those promises— because in the currency of relationships, promises that are kept are gold. I’ll say it again, this time in all caps: GOLD.

Because of this I’ll also note that the quickest way to gain a reputation is to not follow through on promises. Remember, this is not transactional. I do not keep a tab of how many things I’ve done for people because I get enough enjoyment out of seeing my contribution help them progress. I ensure that this happens because I usually make requests on behalf of someone else. I hardly ever make any requests for myself.  In fact, often my one “ask” is to help someone else , someone, for example, who is just getting started and wanting to build their own network or get a few actionable items under their belt.

There are two VERY important pieces about maintenance that I’ll mention when it comes to networks.

One, treasure it. Make sure that it is the number one thing in your life. Why? Because that’s all you have in life. Good, bad, or ugly, the relationships with those around you are all you will have in your life. Nothing else comes close.

Two, safeguard it. Don’t fuck it up. Follow through on promises. Don’t make a recommendation for someone you barely know. Make sure you have your shit together. With every interaction you have with the people around you, you are creating—whether intentionally or accidentally—your personal brand. Your personal brand is the initial emotional response people have when they think of you or hear your name. Regardless of whether or not you think it’s fair, how we as social beings weigh the importance of the relationship with others is based on one thing: our subconscious emotional response to them. How you control that comes down to a simple equation: Outcomes/Expectations - Your direct behavior with them - The feedback they get from other people about their interactions with you.

So to recap:

Don’t be an asshole.

10:1

Make sure you make people feel comfortable asking for your help.

Make sure you actually follow through on your promises.

Your relationships are all you have in life. Act accordingly.

Unfortunately, perception is everything, and how it is developed has nothing to do with the logical aspects of the brand. Manage your personal brand to be what you want it to be in the minds of the people whom you wish to engage with. 

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